Legal Notice
ViVa is an exceptional real estate management agency, specializing in rentals, sales, and para-hotel services. The agency provides a comprehensive, high-end, secure, and transparent service.
Privacy Policy
The website www.agence-viva.fr is the property of EGL.
EGL-SASU WITH A CAPITAL OF 10,000 EUROS | SIRET 878 847 276 00010 | APE 6831Z
Entity holding professional card Transactions on real estate and businesses n°17022023000000009 issued by the CCI of LA ROCHELLE, VAT number FR69878847276, insured for professional civil liability by MMA, whose registered office is located at 14 Bd Marie et Alexandre Oyon, 72100 Le Mans, on national territory under n°105 70 80 80. ORIAS N°: 24001724.
Registered Office: 5 PLACE DES COUREAULEURS LE GABUT, BAT G-CS 70416, 17024 LA ROCHELLE CEDEX 1
Phone: 05 46 50 79 45
Email: contact@agence-viva.fr
Publication Director: Janet Guinaudeau
Host: One.com – 57 Rue d’Amsterdam, 75008 Paris
Website Management : Agence Milo
DATA PROTECTION POLICY
ViVa is committed to protecting your personal data. To this end, it undertakes to ensure the highest level of protection for your personal data in compliance with the French Data Protection Act (Loi Informatique et Libertés). For any information on personal data protection, you may consult the website of the French Data Protection Authority (Commission Informatique et Libertés): www.cnil.fr.
Identity of the Data Controller
Personal data is collected by ViVa.
Registered Office: 5 Place des Coureauleurs, 17000 La Rochelle
Scope of Application
This policy applies to all personal data processing carried out by ViVa from:
- Its website;
- During events in which ViVa participates or which are organized by ViVa.
Data collected on our website www.agence-viva.fr.
Purposes of Use
Your personal data is collected for the following purposes:
- Managing our customer relationships;
- Providing information related to offers and commercial information linked to the brand;
- Strengthening and improving website and brand communication by sending newsletters and special offers based on your preferences observed on the site;
- Improving and personalizing the services offered;
- Conducting statistical studies and analyzing your connection habits;
- Targeted advertising;
- Managing your reviews on our products and services;
What Data?
We collect and process, in particular, your name, address, email address, phone number, IP address, and connection data. The mandatory or optional nature of the data is indicated to you during collection by an asterisk. Some data is collected automatically due to your actions on the site. We also perform audience measurements, for example, we measure the number of page views, the number of site visits, as well as visitor activity on the site and their return frequency.
When?
We collect the information you provide to us, particularly when:
- You fill out the contact request form;
- You browse our sites;
- You participate in a game or contest;
- You contact our customer service.
Data Recipients
Your personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the French Data Protection Act (Loi Informatique et Libertés), intervene and contribute directly to the execution of services and provisions for which it is absolutely necessary to access the personal data you have provided (identity, postal address, phone number, email address).
Subcontractors may only act on ViVa’s instructions. Finally, legislation or legal proceedings may also compel us to disclose your personal data.
Data Security
ViVa undertakes to protect and ensure the security and confidentiality of your personal data, in accordance with the French Data Protection Act (Loi Informatique et Libertés), notably by taking all necessary measures to prevent this data from being stolen, distorted, damaged, or accessed by unauthorized third parties.
In the event of a personal data breach, ViVa notifies the CNIL of the breach as soon as possible after its discovery. If the personal data breach is likely to result in a high risk to your rights and freedoms, ViVa informs you as soon as possible.
These measures are adapted according to the level of sensitivity of the data processed and the level of risk presented by the processing or its implementation. Your personal data is retained for three years from the end of the commercial relationship or the last contact. However, data may be retained and archived for a longer period to comply with a legal obligation.
Your Rights under the Data Protection Act
You are informed and agree that your personal data may be collected on the site and used by ViVa, which acts as the data controller within the meaning of Law 78-17 of January 6, 1978, relating to Data Processing, Files, and Freedoms, as amended on January 20, 2017, and as amended by the General Data Protection Regulation 2016/679 dated April 27, 2016.
You have the right to access, rectify, and object to your personal data, and the right to lodge a complaint with a supervisory authority, the right to restriction of processing, the right to erasure of data, as well as the right to data portability.
This data portability is, however, limited to data voluntarily transmitted by you, for example, by filling out a form, or data generated due to your activity, such as the recording of connection data during your browsing on the website.
Personal data that is derived, calculated, or inferred from data provided by the data subject, such as a user profile created through the analysis of raw data produced by a “smart” meter, is excluded from the right to portability, insofar as it is not provided by the data subject but created by the organization.
To exercise one or more of the Data Protection Rights, you must send a request by email or by post to ViVa’s customer service, by filling out the contact form located on the site or by writing to the following address, indicating your surname, first name, email address, and customer references:
Agence ViVa: 5 Place des Coureauleurs, 17000 La Rochelle
Or by email at: contact@agence-viva.fr
You may also contact us to provide instructions regarding the fate of your data after your death. Each request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the reply address.
A response will then be sent to you within 2 months following receipt of the request. Finally, if your interactions with Invest Solutions have not been satisfactory, you may lodge a complaint with the National Commission for Data Processing and Liberties (CNIL), the supervisory authority responsible for enforcing personal data obligations in France.
Modification of the Data Protection Policy
This personal data protection policy may evolve. Last updated on 2023-08-23.
LIMITATION OF LIABILITY
This site aims to provide information on the activities, locations, professions, and product ranges offered by ViVa to its clients, partners, suppliers, professionals, and individuals. In accordance with case law, the publisher’s liability cannot be engaged in the event of involuntary errors or omissions.
The publisher strives to ensure the accuracy and updates of the information published online and reserves the right to modify its content at any time by updating this site.
The texts, photos, and illustrations contained on the website are not contractual and are purely for informational purposes and cannot, under any circumstances, give rise to legal action.
The publisher disclaims all responsibility for any unauthorized use of the information provided on this site.
The publisher specifically disclaims all liability for any direct, indirect, incidental, consequential, or special damages related to or suffered as a result of accessing or using the website www.agence-viva.fr, including, but not limited to, any loss or damage caused by viruses affecting the user’s computer equipment or resulting from reliance on information obtained through the website www.agence-viva.fr.
LINKS TO OTHER SITES
To facilitate access to other sites that may provide additional information, the publisher has included a number of links on its site to other websites or other resources available on the Internet.
The publisher has no means of controlling sites linked to its website.
The publisher is not responsible for the availability of such external sites or sources, nor does it guarantee it.
The publisher does not assume or guarantee that the information contained in such hyperlinks or on any other website is accurate, complete, or truthful.
Therefore, any access to another website linked to www.agence-viva.fr is undertaken under the sole and full responsibility of the user.
